You may request a return within 30 days after your order has been delivered.

To be eligible for a return, the following conditions must be met:

Items must be unused, unwashed, unmodified, and in their original packaging with tags attached
Items must be returned in the same condition as received
Proof of purchase (order number or receipt) is required

Personalized / Made-to-Order Items

Personalized or made-to-order items may still be eligible for return, but:

You must contact us first for review and approval
Each case will be evaluated individually
Returns without prior approval will not be accepted

Change of Mind & Sizing Issues

Returns due to change of mind or sizing issues are accepted within the return period
Items must still meet all return conditions

How to Request a Return

To initiate a return, please contact us via email:

Email: [email protected]

Include the following information:

Order number
Reason for return
Photos (required if item is damaged, defective, or incorrect)

Our support team will review your request within 2–3 business days and provide return instructions if approved.

Return Address

We operate multiple return facilities. The correct return address will be provided after your return request has been approved.

Please contact us before returning any item so we can provide the correct return instructions.

We strongly recommend using a trackable shipping service for all returns.

Return Shipping Costs

Customers do not need to pay return shipping fees
We will support and provide instructions for the return process
Original shipping fees are non-refundable (except in special cases)

Refund Process

Once we receive and inspect the returned item, we will notify you of the result
Please allow 3–5 business days for inspection after the item is received
Approved refunds will be issued within 7 business days

Refunds will be made to the original payment method

Depending on your bank or card provider, it may take 7 –15 business days for the refund to appear.

Non-Returnable Situations

We do not accept returns in the following cases:

Items that have been used, washed, or damaged after delivery
Items returned without prior approval
Normal wear and tear

Cancellation Policy

Orders can be canceled within 12 hours of purchase or before processing begins (whichever comes first).

If you have any questions about this Return & Refund Policy, please contact us at: