Return Eligibility

You may request a return within 30 days after your order has been delivered.

To be eligible for a return, the following conditions must be met:

Items must be unused, unwashed, and unmodified
Items must be returned in their original condition with tags and packaging
Proof of purchase (order number or receipt) is required

Product Condition & Usage Policy

For hygiene and quality reasons, the following items cannot be returned if used or worn:

T-shirts
Drawstring bags (used, dirty, or damaged)

We only accept returns for these items if they are defective, damaged, or incorrect upon delivery.

Personalized / Made-to-Order Items

Personalized or made-to-order items are non-returnable unless they arrive damaged, defective, or incorrect

You must contact us first for review and approval
Returns sent without approval will not be accepted

Change of Mind & Sizing Issues

Returns due to change of mind or sizing issues are accepted within 30 days

Items must meet all return conditions listed above
Items must be unused and in original condition

How to Request a Return

To initiate a return, please contact us:

Email: [email protected]

Please include:

Order number
Reason for return
Photos (required for damaged, defective, or incorrect items)

Our support team will respond within 2–3 business days with return instructions if approved.

Return Address

We operate multiple return facilities.
The correct return address will be provided after your request is approved.

Please do not send items back without contacting us first.

Return Shipping Costs

Free return shipping for:

Damaged items
Defective products
Incorrect items

For change of mind or sizing issues:

Customer may be responsible for return shipping depending on location
Instructions will be provided by our support team

Original shipping fees are non-refundable (except in special cases).

Refund Process

Returns will be inspected within 3–5 business days after arrival
Approved refunds will be issued within 7 business days
Refunds will be made to the original payment method

Please note:

It may take 7–15 business days for your bank or card provider to process the refund

Non-Returnable Situations

We do not accept returns in the following cases:

Used, washed, or damaged items (not due to our error)
Items returned without prior approval
Normal wear and tear
Personalized or custom items (unless defective)

Cancellation Policy

Orders can be canceled within 24 hours of purchase or before processing begins

After that, orders may not be canceled as they enter fulfillment

Contact Us

If you have any questions about this policy, please contact: