Return Eligibility

You may request a return within 30 days after your order has been delivered.

To be eligible for a return, the following conditions must be met:

Items must be unused, unwashed, and unmodified
Bedding items (blankets, pillows, sheets, etc.) must be unopened or in original hygienic packaging
Items must be returned in their original condition with tags and packaging
Proof of purchase (order number or receipt) is required

For hygiene and safety reasons, the following items cannot be returned if opened or used:

We only accept returns for these items if they are defective, damaged, or incorrect upon delivery.

Personalized or made-to-order items are non-returnable unless they arrive damaged, defective, or incorrect
You must contact us first for review and approval
Returns sent without approval will not be accepted

To initiate a return, please contact us:

Email: [email protected]

Please include:

Our support team will respond within 2–3 business days with return instructions if approved.

We operate multiple return facilities.
The correct return address will be provided after your request is approved.

Please do not send items back without contacting us first.

Free return shipping for:
- Damaged items
- Defective products
- Incorrect items
For change of mind or sizing issues:
- Customer may be responsible for return shipping depending on location
- Instructions will be provided by our support team
Original shipping fees are non-refundable (except in special cases)

Please note:

It may take 7–15 business days for your bank or card provider to process the refund

We do not accept returns in the following cases:

Orders can be canceled within 24 hours of purchase or before processing begins
After that, orders may not be canceled as they enter fulfillment

If you have any questions about this policy, please contact:

Email: [email protected]